Política de envío

Shipping Policy – Eternaskin

Order Processing

All orders are processed within 1 to 2 business days after payment confirmation. Weekends and public holidays are not included in processing time.
You will receive an email confirmation with your order details once your purchase has been processed.

Delivery Times

Delivery times depend on your location and the chosen shipping method:

  • Standard Shipping: 6 to 9 business days

  • Express Shipping (if available): 3 to 5 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs, or circumstances beyond our control.

Shipping Costs

  • Free shipping on all domestic orders (if applicable).

  • International shipping may incur additional fees depending on the destination.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number to monitor your package in real time.

Damages or Lost Items

  • Please inspect your order upon receipt. If the package is damaged or items are missing, contact us immediately at infotheeternaskin@gmail.com.

  • We will do our best to resolve the issue through replacement or refund, as appropriate.

Liability

  • The store is not responsible for delays caused by the carrier, customs, or force majeure events.

  • It is the customer’s responsibility to provide accurate and complete shipping information.

Contact

For any shipping-related inquiries, you can contact us at infotheeternaskin@gmail.com.